Manhattan Home Design, a furniture firm concentrating on mid-century modern-day and modern pieces, placements itself as a service provider of " inexpensive high-end." The company provides a curated collection of furnishings, consisting of famous reproductions and initial designs, aiming to bring high-quality, trendy items to a vast audience.
Brand Philosophy and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to supply useful and fashionable furniture that forms the means people live. Polak, a former company attorney that got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and quality. The company's brochure includes prominent products like the Mario Bellini Sofa and the Ducaroy Couch, typically made with premium materials such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive look at Manhattan Home Design Reviews from both the firm's internet site and independent evaluation systems reveals a combined picture. The Sitejabber web site provides a specifically informing point of view, with an overall score of 2.6 out of 5 celebrities, recommending a pattern of client discontentment.
Favorable Responses:
Numerous consumers praise the visual and top quality of the furniture, keeping in mind that pieces commonly surpass assumptions in terms of material and workmanship.
Some reviews from the business's website highlight products as "statement-making" and " specifically what I needed to draw the room together."
Older reviews from third-party sites likewise state favorable experiences with item top quality and timely delivery.
Unfavorable Comments:
Extra current evaluations on independent websites like Sitejabber and Houzz paint a much less desirable photo, with frequent complaints regarding solution, value, and misleading advertising.
Typical complaints highlighted on Sitejabber and other platforms include:
Poor customer service: Customers report a absence of communication and trouble fixing problems.
Deceitful techniques: There are discusses of items being detailed as "in stock" when they are not, as well as a " trickery" strategy with furniture top quality and sales.
Shipping and distribution issues: Long hold-ups, unfinished orders, ManhattanHomeDesign Reviews and damaged products upon arrival are regularly cited.
Difficulty with returns and refunds: Customers have reported considerable difficulties in getting refunds or substitutes for damaged or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her background remains in the business and legal world, and she acquired the business with the goal of boosting the on-line furniture buying experience. She is likewise a factor to the business's blog, where she writes about interior decoration fads and ideas. Her management is concentrated on curating timeless, high-quality items and changing the firm's credibility with a much more customer-centric method.